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ADDITIONAL INFO

Wish to know more about how to care for your product, shipping details or other policies. If you still can't find what you're looking for - send an email to: 

hey@sannavolker.com

 
 
 
 

Sustainability

Snug is made strictly from natural stone leftovers from a local quarry, which are the remnants from larger projects. All pieces are locally made. No toxic products are added or used during or posterior to manufacturing. 

Product care

We believe in the value of craftsmanship and natural materials. This results in variations in colour and texture that adds to the special character of Snug where each piece is unique. All products are sold untreated in order to appreciate the natural beauty of stone. Snug is designed to be used with drip-less candles of size ∅22 mm. Personally I believe products should be used and that possible marks from use can contribute to the special history of an object. But, if you want to assure no wax hits the stone please avoid draft. It is also recommended to remove candles when they reach the stone, in order to avoid any possible stains. 

Contact

For questions regarding product details, shipping, press or collaborations please contact Sanna at hey@sannavolker.com

 

Payments

Please complete the form below the product in order to receive an invoice with specific product and shipping details. You will then be asked to confirm the purchase through a bank transfer. You are also more then welcome to contact me directly at hey@sannavolker.com

Shipping

Shipping within the European Union is free. A stock item is usually received within 5-7 business days. I am naturally happy to also ship elsewhere, please contact me in order to calculate the shipping cost and time for other countries and continents.

Returns

As the European Union E-commerce directive indicates, customers have the right to return products purchased online within 14 days of having received the item. The product must be returned in perfect condition and in its original packaging. The cost and organisation of this return is the responsibility of the buyer. The shipping cost paid when purchasing the product will not be returned. With that said, please consider your order carefully before purchasing to avoid this situation.

PHILOSOPHY

We believe in quality material, local craft and emotional value. We strictly use natural stone leftovers from a local quarry, chosen to match our values of craftsmanship and sustainability.